Privacy Policy

Meridian Behavioral Health is committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Personal Details: Name, phone number, email address, mailing address, date of birth, and other similar information.
• Health Information: Information relevant to your mental health care, as provided through our intake forms or communications.

2. SMS and Text Messaging Privacy

We value your privacy regarding mobile communications. If you opt-in to receive SMS messages from Meridian Behavioral Health:

• No Third-Party Sharing: We confirm that no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Usage: Text messages are used strictly for clinical coordination, appointment reminders, and responses to your inquiries (such as through our virtual assistant, Aloe).

3. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We use the information we collect or receive to:

• Provide and facilitate delivery of services to the user.
• Respond to user inquiries and offer support.
• Send administrative information to you, such as appointment reminders.
• Fulfill and manage your appointments and requests.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Specifically, we do not share mobile information with third parties/affiliates for marketing or promotional purposes.

5. HIPAA Compliance

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) collected through our services is handled in strict compliance with HIPAA regulations. Our separate Notice of Privacy Practices outlines in detail how we use and disclose your PHI.

6. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

7. Your Privacy Rights

In some regions (like the EEA, UK, and California), you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, to request rectification or erasure, to restrict the processing of your personal information, and, if applicable, to data portability.

8. Contact Us

If you have questions or comments about this notice, you may email us at info@meridianbehavioral.com or by post to:

Meridian Behavioral Health
5510 S Fort Apache Rd, Suite 27
Las Vegas, NV 89148
Phone: (702) 604-2498